About This Policy
Snook Construction is operated by Adam Snook, doing business as Snook Construction (a sole proprietorship). This Privacy Policy explains what information we collect through our website at snook construction.com (the "Site"), how we use it, and the choices you have. By using the Site or submitting a quote request, you acknowledge the practices described here.
Snook Construction is operated by Adam Snook, doing business as Snook Construction (Adam Snook DBA Snook Construction).
Information We Collect
When you submit a quote request through our Site, we collect:
- Your name (first and last).
- Your phone number (required).
- Your email address, if you choose to provide it.
- The service you selected from our list.
- A short message describing your project or needs, if you provide one.
- Your SMS consent selection — whether you checked the box agreeing to receive text messages.
We also collect limited technical information automatically when you visit the Site, such as your approximate city and state (from your IP address), the pages you view, the device type you use, and your browser. We may use standard analytics cookies or similar tools to understand how visitors use the Site and to improve it.
We do not request or store payment card or banking information through the Site. We do not collect sensitive categories of personal data through the Site.
How We Use Your Information
We use the information you submit to:
- Respond to your inquiry and answer your questions.
- Prepare and follow up on project estimates and quotes.
- Schedule and coordinate work at your property.
- Communicate with you about your project.
- Request an honest review on Google after work is completed, where you have agreed to be contacted by text message.
We do not use your information to send promotional offers, discounts, unsolicited marketing outreach, automated quote acknowledgments, or missed-call text-back messages.
Service Providers and Sharing
We use service providers — including our website and customer relationship management platform and our communications providers — to operate the Site, store and organize the information you submit, and send text messages on our behalf. These providers process your information only as needed to provide those services to us.
We do not sell your information. We do not share your information with third parties for their own marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
We take reasonable steps to protect the information you share with us and to limit access to those who need it to respond to your request. No method of transmission or electronic storage is completely secure, however, and we cannot guarantee absolute security.
How Long We Keep Information
We keep the information you submit only for as long as is reasonably needed to respond to your inquiry, complete any project you hire us for, and meet any applicable obligations. We do not retain your information indefinitely for unspecified purposes.
Your Choices and SMS Opt-Out
You are not required to provide a phone number to browse the Site. A phone number is required only if you would like us to follow up on a quote request.
Providing your phone number does not by itself mean you have agreed to receive text messages. Text messaging requires your separate, optional consent through the checkbox on our quote form, and that consent is not a condition of requesting a quote or purchasing services.
If you have agreed to receive text messages, you can opt out at any time by replying STOP to any message you receive from us. After we confirm your opt-out, we will send no further SMS messages unless you opt in again. You can also reply HELP for assistance, or contact us directly using the information below.
Opting out of text messages does not cancel any request you have already submitted, and we may still contact you by other means (such as a phone call) to respond to your inquiry.
Contacting Us About Your Information
If you have questions about this Privacy Policy, the information we hold about you, or your privacy requests, you can reach us at:
- Snook Construction
- Operator: Adam Snook, doing business as Snook Construction
- Phone / SMS: (774) 292-3546
- Email: info@snookconstructionma.com
- Service area: Ashland, MA and the Metrowest Boston area
Related
Please also review our Terms & Conditions, including the SMS program terms.